Policies and Terms

PAYMENT TERMS
We accept Mastercard, Visa and Discover for our maintenance customers on an automatic payment plan.

Maintenance customers are billed every four lawn cuts (or monthly) and the balance is due upon receipt. 1.5% interest is accrued every 30 days past due.

All work estimated at $10,000.00 and less will require 50% upfront and 50% upon completion of the work. All work estimated over $10,000.00 will have payments collected 1/3 upfront, 1/3 half way through and 1/3 upon completion of the work.

If at any time during a job the scope of work expands greater than stated in the original contract, a Change Order must be signed before work continues.

During the fall season maintenance customers may be charged for a double lawn cut 2 – 4 times for excessive leaf removal and disposal.


CANCELATION POLICY

In the event that you need to cancel scheduled work, 24 hour notice is required. If 24 hour notice is not given a service charge will be applied.


PRIVACY POLICY
We realize that your privacy is very important and that you have a right to control your personal information. We understand that providing personal information is an act of trust and we strive to protect your personal information and safeguard your privacy and security.

This privacy statement covers the web site www.groundmasterscorp.com (further referred to as GroundMasters’, ‘we’, ‘us’ or ‘our’). The following sections describe in detail how we handle and protect your personal information.

Information collection and use GroundMasters Corp. is the sole owner of the information collected on this site. We will NEVER sell, rent, or share this information with any other party, unless it is required to provide the service your are requesting. When purchasing any products or services from GroundMasters Corp. we will use the email address you have submitted to contact you regarding the status of your order and also from time to time to send you information on updates to our products and services as well as promotional information on products and services of our partners that may be of some interest to you. You may choose to stop receiving those updates at any time.

Sharing We use an outside credit card processing company to bill users for services provided through GroundMasters Corp. — Merchant Warehouse. Merchant Warehouse uses encryption and secure servers to process your order and does not retain, share, store or use personally identifiable information for any secondary purposes.

Links to other sites Our website contains links to other websites. Please note that we do not cover privacy practices of those web sites. If you decide to purchase any services from those websites or sign up for any offers or newsletters while being on the sites, you must carefully review the privacy policy of these web sites before making your decision.

Email inquiries When you send an email inquiry to GroundMasters Corp. we will only use the return email address to answer your query. We will not use this email address for any other purpose and will not share it with any third party for the purposes other than answering your email query. GroundMasters Corp. may retain the emails we receive for the purpose of using them as a testimonial, as a proof. When submitting a testimonial, you should be aware any personally identifiable information you submit such as your name, web site, address, city, state and/or country may be displayed on our site, where third parties can see this information and use it to contact you. Please be aware that by submitting a testimonial including personally identifiable information, you are doing it at your own risk and GroundMasters Corp. is not responsible for any future communication that you may receive as the result of this submission.

Disclosure We reserve the right to disclose your personally identifiable information in the cases where such disclosure is required by law and/or is necessary pursuant to legal proceeding or a court order, or to protect our business interests and the interests of our users, as decided in the sole discretion of GroundMasters Corp..

Cookies A “cookie” is a small data file that can be placed on your computer’s hard drive by some web sites you are visiting. Our web site uses cookies for the purposes of tracking referrals and delivering the service to our users and analyzing the user’s aggregate data for statistical purposes and improving our services and products. The cookies we use do not enable third parties to access any of your personally identifiable information. Our partners and advertisers may use their own cookies. We do not control the cookies used by other web sites you may be visiting through the links on this web site, and we expressly disclaim any liability for the information collected through the cookies set by any other site than GroundMasters Corp.

Log Files Our web site uses IP addresses to administer the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Newsletter If you subscribe to our newsletter, we will use your email address to send the newsletter to you. Our newsletter is “Double Opt-in”. You can unsubscribe (“Opt-out”) at any time, in which case your email address will be permanently removed from our database. If you no longer wish to receive our newsletter, simply follow the unsubscribe instructions included in every newsletter.

Data Security We strive to protect your personal information and prevent misuse or alteration of the information that we collect from our users. While we do our best to ensure security of our website and network, we cannot guarantee that the security measures we undertake will prevent third parties from illegally obtaining this information.

Contacting GroundMasters Corp. If you have any questions about the information we collect from our users, you may contact us through the contact page of this website, or by sending a mail request to:

GroundMasters Corp.
PO Box 80453
Stoneham, MA 02180

Revisions to This Privacy Policy We reserve the right to make changes to this policy and/or our Terms Of Use agreement at any time, such updates to be effective by posting on the site.